The top 3 requests we receive from new clients are:

1. "We implemented the system with another provider, but we aren't sure we are getting everything out of it, and a lot of the functions don't work quite right.  Our Managers still have to do a lot of manual stuff that they told us this would automate.  Can you tweak it?"

2. "We have a specific problem related to a new state law and we can't find a provider who can fix the configuration to make the calculations work."

3. "We chose this system and have asked the software vendor for a bid on implementing it, but we think their timeline is too long, and their rates are outrageous!  Can your team get it done for us more quickly?"

 

Christine's personal favorite is #1 above.  Stop me if you've heard this one:  you have had your new timekeeping system in place for quite a while, and now you're "living with" the annoyances, and listening to your user community repeat "Gee, I thought this system was supposed to do all of this for us? 

 

Then imagine one of our team members listening to your feedback and actually fixing the configuration the way you wanted it the first time.  And also imagine that our Consultant also said "You know, I noticed that this doesn't automatically calculate Holiday pay for your part time employees using an average hours formula instead of a fixed rate.  Do you want me to fix that too?

 

This is fun for us, and our clients are thrilled.

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We simply believe we are the best at what we do.  Our team members have over 15 years of Timekeeping automation experience EACH, and we have probably seen it all, and as such, we have a solution for your problem.

 

Our professional services collaborate with your organization to implement timekeeping software with our proven best practices designed to support your requirements, getting your system up and running quickly and efficiently, with minimal disruption to your organization. Our implementation goal is focused on reaching user adoption and enhancing employee engagement for your organization.

 

Our experts facilitate a smooth implementation through every phase, partnering with you to design a plan that reflects your organization’s size, industry, and specific business needs. We’ll also outline your contributions to the project’s success, allowing you to manage expectations within your organization. Finally, we incorporate quality checkpoints to ensure your ongoing satisfaction and minimize schedule delays.